Contact

For product questions, order support, returns, or to report a product problem, contact us by email.

Customer Support

Email: support@yowelcom.com

Please include your order number and product name when contacting us about an order.

Report a Product Problem

If a product does not perform as expected, causes irritation, arrives damaged, or raises a safety concern, stop using it and email support@yowelcom.com. Include your order number, product name, lot number if available, a description of what happened, and photos when appropriate.

Seek immediate medical attention for an emergency; this email is not monitored for emergency care.

All reported product problems are recorded and reviewed, and are retained in our product complaint records.

Operating Entity

PASCAL TECHNOLOGY (HONG KONG) LIMITED
Room 1804, 18/F, Alliance Building,
133 Connaught Road Central, Sheung Wan, Hong Kong

U.S. Returns and Business Correspondence

U.S. returns and business correspondence address
14950 Valley View Ave
La Mirada, CA 90638
United States

To request return instructions, email support@yowelcom.com before sending a product.